Privacy Policy

Layerix Networking Experts Private Limited ("Layerix", "we", "us", "our") operates layerixnetworks.com (the "Website"). This Privacy Policy explains how we collect, use, store, and protect information when you visit our Website or submit an enquiry to us.

By using this Website, you agree to the collection and use of information in accordance with this policy.

1. Who we are

2. Information we collect

2.1 Information you provide directly

When you submit an enquiry, request a quote, or contact us, we may collect:

• Full name and designation
• Company name and company type
• Business email address and phone number
• City, state, and pincode
• Details of the service you're enquiring about, project timeline, and budget range
• Any additional message or requirement details you choose to share

2.2 Information collected automatically

When you visit our Website, we may automatically collect:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies (see Section 5)

3. How we use your information

We use the information we collect to:

• Respond to your enquiry and follow up on service requests
• Prepare quotations, proposals, and site visit schedules
• Improve our Website, services, and customer experience
• Send you information about our services, if you've consented to be contacted
• Analyse Website traffic and measure the performance of our marketing campaigns
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Legal basis for processing (DPDP Act, 2023)

We process your personal data in accordance with India's Digital Personal Data Protection Act, 2023 ("DPDP Act"). We rely on your consent (for enquiry forms, marketing communications, and non-essential cookies) and legitimate business purposes (for responding to enquiries you've initiated and fulfilling a contract with you).

5. Cookies and tracking technologies

Our Website uses cookies to operate correctly and to understand how visitors use the site.

Analytics and advertising cookies are only activated after you provide consent through our cookie banner. You can withdraw or change your consent at any time using the "Manage Cookie Preferences" link in the Website footer.

We use Google Analytics 4 and Google Ads to understand Website traffic and measure enquiry/conversion performance. These services may set their own cookies in accordance with Google's own privacy policy.

6. How we share information

We may share your information with:

• Our internal sales and technical teams, to respond to your enquiry
• Service providers who help us operate the Website (e.g. hosting, email delivery, analytics), under confidentiality obligations
• Government or regulatory authorities, where required by law

We do not share your information with third parties for their own independent marketing purposes.

7. Data retention

We retain enquiry and contact information for as long as necessary to respond to your enquiry, maintain business records, and comply with legal, accounting, or reporting requirements. You may request deletion of your data at any time (see Section 8).

8. Your rights

Under the DPDP Act, 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Withdraw consent at any time
• Request erasure of your data, subject to our legal obligations
• Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
• Lodge a grievance with our Grievance Officer, or subsequently with the Data Protection Board of India

To exercise any of these rights, contact us at sales@layerixnetworks.com.

9. Data security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's privacy

Our Website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. Third-party links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the Website after changes constitutes acceptance of the updated policy.

13. Contact us / Grievance Officer

For questions, concerns, or to exercise your data protection rights, contact: